FAQ

DO YOU ACCEPT RETURNS/EXCHANGES?

All sales are final because CLUB 404 stans commitment.
Orders may not be cancelled, altered or changed once placed. Please review all purchases carefully before submitting a payment. We are not responsible for any lost, stolen, or damaged packages once the package has been shipped. We cannot guarantee delivery dates. During peak seasons, please order early to allow time for processing and standard shipping. CLUB 404 loves you. If you have any issues or questions regarding your order please contact customer-service@club-404.com

HOW CAN I FIND THE STATUS OF MY ORDER?

CLUB 404 supports transparency. Once you place your order, you will receive an order confirmation via email. A tracking number will be emailed to you when your item has shipped so you can track it’s journey to you.

WHEN WILL MY ORDER SHIP?
DOMESTIC ORDERS
Please allow up to 10 business days for order processing and an additional 7-10 business days for delivery.

INTERNATIONAL ORDERS

Please allow up to 10 business days for order processing and an additional 4-6 weeks for delivery. International shipments are subject to additional duties, taxes, and other customs fees. We are not responsible for tariffs or customs fees. We ship to over 180 countries worldwide and we are working on making it a fully international club.

CAN WE GET CLUB 404 INTERNATIONALLY?

Totally! CLUB 404 currently offers worldwide shipping to most countries. To find out if we ship to your country, find our currency icon next to the shopping cart icon located in the top right corner of the page.

THE ITEM(S) I WANT ARE OUT OF STOCK, WILL THERE BE MORE SOON?

Unless we announce a restock, it’s likely gone for good. Think of our product releases as mini capsules! Each collection has limited quantities, so we suggest following @club404notfound to stay current on our release dates!

HOW CAN I EDIT MY SHIPPING ADDRESS?

So long as your order has not yet shipped, you can email customer-service@club-404.com and we will sort it out!

I'M HAVING TROUBLE WITH MY CREDIT CARD INFORMATION FOR MY ONLINE ORDER.

We hate when this happens! Double check that the billing address on the credit card matches your account billing address, try re-entering your CVV or security code, and be sure that the card is current (not expired) and valid. Still no luck? E-mail customer-service@club-404.com or contact your financial institution for further assistance.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept Visa, Mastercard, Amex, JCB, Discover, and Diners Club. We also accept Paypal!

WHAT ARE THE OFFICIAL SOCIAL HANDLES FOR CLUB 404?

We’re glad you asked! You can find @CLUB404NOTFOUND on Instagram 


SIZE GUIDE

404 LONG SLEEVE

Body Length

Chest Width

Sleeve Length

S

27 1/2 in.

19 in.

24 1/4 in.

M

28 1/2 in.

21 in.

24 5/8 in.

L

29 1/2 in.

23 in.

24 7/8 in.

XL

30 5/8 in.

25 in.

25 1/8 in.

2XL

31 5/8 in.

27 in.

25 3/8 in.


404 CREWNECK

Body Length

Chest Width

Sleeve Length

Body Width

XS

25 3/4 in.

18 in.

23 1/4 in.

S

26 7/8 in.

20 in.

23 3/4 in.

M

28 in.

22 in.

24 1/4 in.

L

29 1/8 in.

24 in.

24 3/4 in.

XL

30 1/4 in.

26 in.

25 1/4 in.

2XL

31 3/8 in.

28 in.

25 3/4 in.


404 SOCKS (2-PACK)

One Size Fits Most (Adult Sizes 5-11)

Turn me right side up again